An introduction to ITIL and definitions of important ITIL Terms Introduction & History ITIL stands for Information Technology Infrastructure Library. It was first published by Office of Government Commerce. Primarily represented as OGC. The first version ITIL V1 was created in
Four Perspectives of IT Service Management The term ITSM is used in many ways by different management frameworks and organizations seeking governance and increased maturity of their organization. This term rotates across four perspectives of IT Service Management. People Perspective Process
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My name is Vishal Dilip Sanghi. I will be posting various articles, guides, how-to, tips and tricks on ITSM, Project Management, Analytics, IT Tools, Application Development, General Applications, Windows, Linux, Wordpress and Joomla. My focus is to write articles that will help professionals in understanding these areas and also resolve their associated problems.
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